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Acceptable Use PolicyMesh Internet Acceptable Use Policy Introduction The following Policy contains rules that govern your use of Mesh Internet Ltd's services ("Service") and forms part of the terms and conditions of use of the Service. This Policy may be amended from time to time. An up-to-date copy of the current policy will be maintained on our website at http://www.mesh-internet.co.uk/aup.html |
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Applying the Policy According to the Nature of Mesh Internet's Service to You Depending upon the nature of the Service you have selected: • you may be setting up website or websites to be run on either your server or our server ("Website"); • you may be using our hardware, software, network and / or telecommunications to use the Service ("Our Equipment") • you may be providing your own hardware, software, network and / or telecommunications to use the Service ("Your Equipment") This Policy applies to all of the Services you select.
General Restrictions on the Service: You are not permitted to have illegal material on your Website(s), link to content that is illegal or to allow Our Equipment or Your Equipment to be used for any illegal activity. You risk being prosecuted if you or any of your customers publish illegal material in this or any other country. You must ensure that your Website(s), Our Equipment and Your Equipment are not used to incite disorder, publish, disseminate or promote any material which encourages anything which is in any way pornographic, obscene, defamatory, menacing, offensive or in any way unlawful. Neither you nor your customers are permitted to publish any content, or link to any content, in which you or they (as applicable) do not own the right, without the prior permission of the owner of the relevant right. You must not use or allow any of your Websites, Our Equipment or Your Equipment to be used to transmit or post any material which may cause offence to others on the grounds of gender, race or religion or which may cause annoyance or offence to any person.
Unacceptable Activities: You must not use or allow any of your Websites, Our Equipment or Your Equipment to be used to distribute or promote any of the following: • the sending of unsolicited emails or forged messages or spoofing • software which may be used for port-scanning, virus creation, packet sniffing, smurfing, hacking, Trojan horses or any other illegal or anti-social activity • any activity which interferes with systems or networks' ability to operate including denial of service attacks in any form • lists of email addresses (unless all of the addressees on the list have given their explicit permission) • the processing of personal data which does not comply with all applicable data protection and privacy laws and regulations • links to any website(s) that host illegal content • content designed to offend or cause needless anxiety to others
Security: You must not do anything, or allow any third party to do anything, which will compromise the security of Mesh Internet equipment and you are therefore required to install and use appropriate virus checking software and security devices and to impose this same requirement on any of your own customers that use any of your Websites or Your Equipment. You must not share, or disclose to any third party, any passwords provided by Mesh Internet. Such passwords are your responsibility. Mesh Internet's Rights Compliance with this Policy is a contractual requirement. We reserve the right to suspend, restrict or terminate your access to the Service if either you or a third party accessing your Website or Your Equipment causes, or is likely to cause, our Service to be interrupted, damaged or impaired. Offending material may be removed without prior notice. We may retain a copy of such material for our records. We reserve the right to forward offending material to the police or other regulatory authorities in the event that we are requested to do so or where a complaint is made about your use of the Service and is deemed by us to be inconsistent with this Policy.
Complaints: If you consider that one of our customers is in breach of this policy, please send details of the incident to us at abuse@mesh-internet.co.uk. Please provide as much information as possible including the date, time, time zone and IP address if applicable, together with all other relevant information. These should be provided in plain text within the email and not as attachments. We will deal with all complaints received and take appropriate action where your complaint is upheld. Please allow up to two working days for a response.
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