Voice over IP

What is VoIP?

VoIP stands for Voice over Internet Protocol. It is also referred to as IP telephony or Internet Telephony. It is another way of making phone calls, using the Internet to make the calls cheaper or completely free. The ‘phone’ part is not always present any more, as you can communicate without a telephone and use your computer instead.

What are the advantages of using VoIP?

Using VoIP has a number of advantages over the traditional phone system. The main reason for which people are turning to VoIP technology is the cost. VoIP is said to be cheap, but people can use it for making “free” calls to other VoIP connected users.

There are many ways of using VoIP technology. It all depends on where and how you will be making the calls. It could be at home, at work, in your corporate network, during a travel and even on the beach.

VoIP is Often Free

The great thing about VoIP is that it taps additional value from the existing Internet infrastructure without additional costs. VoIP transmits the sounds you make over the Internet to other VoIP users, using the IP Protocol. This is how you can communicate without paying for more than your monthly Internet bill. You can also make calls using traditional phones and WiFi enabled mobile phones.

If VoIP is free, then what’s cheap?

VoIP can be used for free between VoIP users on the same network and even, in some cases, with mobile and landline phones. However, when it is used to completely replace the standard PSTN service, then it has a price. But this price is considerably cheaper than standard phone calls.

Is VoIP reliable?

VoIP is a mature technology which has already achieved wide acceptance and use. It is being used by all the global telecommunications companies to improve quality and reduce cost. The growth of VoIP today can be compared to that of the Internet in the early 90’s. Businesses are getting more and more conscious of the cost savings and the technical advantages they can reap by using VoIP in their businesses.

If you have a reliable or business class quality Internet connection you can get a VoIP phone service delivered through your Internet connection instead of using a phone company like BT.

Why use VOIP?

There are several reasons to use VOIP

• Lower cost of converged networking

• Increased functionality

• Unified communications

• Flexible and immediate use

Lower Cost

VoIP calls to other on-net VoIP users are free. Calls to PSTN and mobile networks delivered over VoIP costs less. You can also benefit from cost savings due to using a single network to carry voice and data. This is known as convergence, with your Internet connection being used to deliver VoIP as well as data and Internet services without any additional costs.

Increased Functionality

VoIP makes things easy that are difficult or expensive with traditional phone networks and PBX systems

• Incoming phone calls are automatically routed to your VOIP phone wherever you are connected to the Internet . Take your VOIP phone with you on a trip, and anywhere you connect it to the Internet, you can receive your incoming calls.

• Traditional ISDN PBX functions and features are available and can be configured immediately without any capital costs.

Mesh's hosted VoIP is the perfect choice for single or multi-site SMEs. It is designed for companies with up to 50 extensions and businesses with home or remote workers who need to seamlessly connect into the office environment.

Your company can benefit from VoIP technology, even in remote locations, by seamlessly integrating your multi-site environments under a single unified dial plan, giving your business a national presence through a diverse range of non-geographical numbers.

As the service is hosted by us, you do not require a large IT infrastructure, thus allowing your company to benefit from the flexibility of 21^st century VoIP.

mesh's next generation voice network is delivered entirely over IP. The network has been designed to provide voice, data and wireless communication through one secure system.

mesh offers a true end-to-end solution. We can provide all the components of an IPT (IP Telephony) service and as a result we are the only supplier who can truly manage all aspects of the solution. If you experience a fault, we are able to fix it for you. You save time as there is no need to search for the answer from multiple service providers.

mesh’s VoIP technology offers businesses a fully managed hosted IPT (Internet Protocol Telephony) solution. Our hosted IP PBX (Internet Protocol Private Branch Exchange) uses SIP (Session Initiation Protocol) to deliver reliable and business quality telecomms solutions. It can also be used to deliver single user services as well as mobile integration.

With a host of geographic and none geographic numbers to suit all business needs and an array of features to efficiently run a business, mesh VoIP caters for all your voice requirements.

Benefits of mesh

• Lower call costs

• Efficient call handling

• Free additional call features

• A complete end-to-end solution

• Easy to use online interface for full control of administration

• Keep existing numbers* or a choice of over 1 million gold numbers

• Free between site calls, including home or mobile workers

• Free calls to any other mesh VoIP connected business

• Reduced capital outlay on equipment

• Improved company image and efficiency

• Fast and professional support

*This is dependent on the provider currently used.

Mesh's hosted VoIP platform offers the following features as standard:

• Audio Conferencing

• Automated Backup & Restore

• Automatic Call Distribution

• Auto Attendant

• Fax to email

• Call Divert

• Call Forwarding to mobile and landlines

• Call Monitoring and Call Waiting

• Call Recording

• Call Routing

• Voicemail to email

• Contacts Directory - per company for all to access based on 5+ users

• Extension Anywhere - for mobile, home and remote worker

• Do Not Disturb

• Follow Me

• Inbound Routing (DDI)

• OOH (Out of Hours) Messages

• Online Operator Console – based on 15+ users

• In-Queue Announcements

• Simple and complex IVR Functionality

• Ring Tones

• Speed Dialling

• Unlimited Call Announcements, Call Queues, Extensions, IVR, Ring Groups and Voice Mail Users

As a result of considerable investment and our leading technical knowledge, mesh boasts its own voice and ethernet network, and offers dedicated internet access off its own network backbone. As an ISP, voice carrier and a BT Openreach partner, mesh allows resellers to truly offer all components of a VoIP solution.

VoIP and SIP Handsets

Business Telephony to meet every need from affordable entry-level IP phones to IP terminals that unify advanced telephony and IT applications at the desktop. With mesh ’s comprehensive telephony family you can choose the product that’s the ideal match for their specific business requirements - whatever they may be.

We recommend and supply VoIP handsets from the following manufacturers:

Cisco

Linksys

Snom

Yealink

We can supply IP business phones for any type of business and implement an effective strategy for both data and voice communications.

Our team of in house experts can help you in the formulation of a long term communications plan and provide you with numerous options for your business.

Our VoIP business phone system service has no hidden costs and we offer a competitive pricing structure.

For more information please call a member of our sales team free on 08000 365 247.